Hyperview Subprocessors
To support the delivery of Hyperview services, Hyperview uses the following third-party subprocessors that may store and process personal data on users and subscribers to Hyperview services.
SUBPROCESSORS PERSONAL DATA
| Entity Name | Purpose | Entity Country |
|---|---|---|
| AccuWeather | AccuWeather provides weather forecast information for configured location addresses. Hyperview uses AccuWeather to display weather forecasts for different user locations. | Global |
| Google provides address lookups and map visualization. Hyperview uses Google to do address lookups when adding new locations, then visually displays them on a geographical map. | Global | |
| Hubspot | Hubspot provides cloud-based marketing and customer relationship management services. Hyperview uses Hubspot to manage in-bound marketing and communications that include website forms, landing pages, and e-mail and live chat communications. For this purpose, Hubspot has access and stores company/account name, username, e-mail, and phone number. | Global |
| Odoo | Odoo provides cloud-based customer support services and relationship management. Hyperview uses Odoo as a customer-facing ticketing system and for registering customer incidents and processing ordering transactions. For this purpose, Odoo has access to and stores company/account name, username, e-mail, phone number, and information on incidents reported by the user. | Global |
| SendGrid | SendGrid is an e-mail service provider. Hyperview uses SendGrid to send invitations, machine data reports, and password resets. For logging purposes SendGrid stores e-mail address and information on whether the e-mail has been delivered and opened. | Global |
| Stripe | Stripe provides payment processing. Hyperview uses Stripe to process customer payments online for software subscription, add-on features, and professional services. | Global |
| Twilio, Inc. | Hyperview uses Twilio to send authentication tokens to end-users who have chosen SMS-based two-factor authentication. For this purpose, Twilio has access to the user’s telephone number in order to send authentication tokens via SMS. Twilio is also used to send alarm push notifications. For this purpose, Twilio has access to the content of the alarm notification. | Global |
SUBPROCESSORS HOSTING
| Entity Name | Purpose | Entity Country |
|---|---|---|
| AWS | Amazon Web Services provide cloud hosting services. | Global |
| Microsoft Azure | Microsoft Azure provide cloud hosting services. Microsoft Azure is our primary cloud hosting services provider. | Global |
Hyperview Subprocessors
To support the delivery of Hyperview services, Hyperview uses the following third-party subprocessors that may store and process personal data on users and subscribers to Hyperview services.
SUBPROCESSORS PERSONAL DATA
| Entity Name | Purpose | Entity Country |
|---|---|---|
| AccuWeather | AccuWeather provides weather forecast information for configured location addresses. Hyperview uses AccuWeather to display weather forecasts for different user locations. | Global |
| Google provides address lookups and map visualization. Hyperview uses Google to do address lookups when adding new locations, then visually displays them on a geographical map. | Global | |
| Odoo | Odoo provides cloud-based customer support services and relationship management. Hyperview uses Odoo as a customer-facing ticketing system and for registering customer incidents and processing ordering transactions. For this purpose, Odoo has access to and stores company/account name, username, e-mail, phone number, and information on incidents reported by the user. | Global |
| SendGrid | SendGrid is an e-mail service provider. Hyperview uses SendGrid to send invitations, machine data reports, and password resets. For logging purposes SendGrid stores e-mail address and information on whether the e-mail has been delivered and opened. | Global |
| Stripe | Stripe provides payment processing. Hyperview uses Stripe to process customer payments online for software subscription, add-on features, and professional services. | Global |
| Twilio, Inc. | Hyperview uses Twilio to send authentication tokens to end-users who have chosen SMS-based two-factor authentication. For this purpose, Twilio has access to the user’s telephone number in order to send authentication tokens via SMS. Twilio is also used to send alarm push notifications. For this purpose, Twilio has access to the content of the alarm notification. | Global |
SUBPROCESSORS HOSTING
| Entity Name | Purpose | Entity Country |
|---|---|---|
| AWS | Amazon Web Services provide cloud hosting services. | Global |
| Microsoft Azure | Microsoft Azure provide cloud hosting services. Microsoft Azure is our primary cloud hosting services provider. | Global |