New Fire and Safety Icons and ServiceNow CMDB Sync Enhancements

Categories: Product UpdatesBy 2584 words
Layout with New Shapes

Product Update: Version 3.9

In this product update, we’ve added a new set of fire and safety icons to floor plan layouts, enhanced the ServiceNow CMDB Sync integration, added BACnet/IP support to the Linux version Data Collector, and made various other improvements and bug fixes.

Fire and Safety Icons
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Layout with Shapes

Fire and Safety Icons

Power users and above can now add fire safety shapes to 2D and 3D layouts. The following new shapes have been added:

  • Sprinkler head
  • Fire extinguisher
  • Smoke detector
  • Fire strobe
  • Fire alarm pull

In addition, there was a host of minor bug fixes, usability and performance improvements.

ServiceNow CMDB Sync
ServiceNow CMDB Sync

ServiceNow CMDB Sync Integration Field Mapping

ServiceNow CMDB Sync has been improved in two ways:

  1. Hyperview asset data fields are now exposed and can be mapped to custom import field names within the Import Set Table
  2. Administrators can now control which asset types to sync to ServiceNow CMDB
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BACnet/IP is now supported in the Linux Data Collector

The Linux Data Collector is now able to monitor BACnet/IP assets.

Note: As part of this work, the Data Collector will act as a BACnet/IP client. The BACnet server functionality has been removed from the product.

Rack Temperature

Improvements to Rack Temperature, Bulk Action, and Firmware Management

Rack Temperature Management

Rack temperature management has been improved. The desired rack temperature property can now be set on the location and inherited by child racks. It is also customizable on a rack-by-rack basis. Additional temperature thresholds have been added to allow users to trigger alarm events based on this new property. These thresholds are disabled by default and can be enabled by administrators.

Bulk Action

  • Users can now update certain asset properties such as design value or desired rack temperature in bulk
  • Users can now set the control operations Data Collector
  • Users can now set the control operations firmware update credentials

Control Operations: Firmware

  • For devices that use HTTP/HTTPS for firmware updates. Users can now select either HTTP or HTTPS for the protocol and customize the port
  • The defaults will remain HTTPS and 443 for protocol and port respectively

Other Notable Improvements

  • IPMI discovery for Supermicro has been improved. Please make sure to update to the latest version of the Data Collector
  • Network devices will now show the interface alias if there is one configured and the device supports RFC2863
  • New customers will receive a new activation email template from the platform
  • The sensor value retrieval API has been refactored for more performance
  • The Settings navigation menu has been improved for better usability
  • User password validation rules have been improved
  • Asset weight is now indexed and can be used in Advanced Search
  • Asset properties that are inherited from the catalog, such as rated power, rated voltage and consumed rack units, are now indexed and can be used in Advanced Search
  • Power Supplies can now be added as custom components
  • The “Desired Temperature” property name has been renamed to “Desired Rack Temperature” to better reflect its function

Bug Fixes

  • AS-12016: Fan sensors detected over IPMI had the wrong type
  • AS-12043: Certain browser settings can cause exported data filename to have the word “undefined” in place of timezone
  • AS-11959: AssetTracker RFID Tag collision alarm events could not be cleared under certain circumstances
  • AS-12145: Advanced Search did not convert filter values to user locale settings

For further details about the release, including API changes and notable bug fixes,  please refer to the Hyperview release notes.

About the Author: Rajan Sodhi
Rajan is the Chief Marketing Officer of Hyperview, a cloud-based digital infrastructure management platform that is both powerful and easy to use. Hyperview offers next-generation DCIM tools to manage and monitor hybrid computing environments.
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